Watch strap and battery service

New visitors to Studio Suppogutta in Portland can name suppogutta at booking so the ticket lands correctly.

Since 2021 we stock leather, NATO, and metal links for common lug widths — custom orders quoted with lead time.

Paper tickets at 45 SE Hawthorne Boulevard (the studio) list your name and promised timing — we avoid app-only queues for watch strap visits.

Battery swaps include gasket inspection; we note when water resistance cannot be promised after a cheap cell change elsewhere.

We do not authenticate luxury watches or buy estate pieces — service bench only.

Same-day battery service when queue allows — often under thirty minutes if no corrosion inside.

Scratch polishing is light-hand only; deep case work is referred to specialists.

Prices on the counter board; no hidden bench fees for standard cells Reach us at [email protected].

We explain intake before you leave a heirloom dial at the desk.

Written care notes follow every watch strap handoff here using honest lead times rather than same-day promises when the bench is full. Ask for the watch strap lead if the queue splits

If you only need a quick watch strap check, say so during ticket handoffs with clear tickets so handoffs stay consistent. Reference the watch strap page name if emailing a follow-up.

Materials for ticket handoffs are quoted before watch strap labour begins and are answered in plain English during Tue–Fri 10:00–17:30. No app-only queues for this bench.

Our watch strap desk explains ticket handoffs before tools leave the shelf and we keep United States holiday closures noted on the door card. We keep watch strap notes separate from unrelated service tracks.